At Uspills.store, customer satisfaction is important to us. This Refund & Cancellation Policy outlines the conditions under which refunds, cancellations, and replacements may be requested when ordering from https://uspills.store.

By placing an order on our website, you agree to the terms outlined below.

Order Cancellation Policy

Before Order Processing

You may request a cancellation before your order has been processed or shipped. Once processing begins, cancellations may no longer be possible.

To request a cancellation, please contact our support team as soon as possible with your order details.

After Order Shipment

Once an order has been shipped, it cannot be canceled. In such cases, please refer to our refund eligibility guidelines below.

Refund Policy

Due to the nature of pharmaceutical and healthcare products, refunds are subject to strict conditions.

Eligible Refunds

A refund may be issued in the following situations:

• You received the wrong product

• The product arrived damaged or defective

• Your order was lost in transit

• The product was expired upon arrival

In such cases, you must contact us within 48 hours of delivery and provide clear photo evidence of the issue.

Non-Refundable Items

Refunds are not available for:

• Orders delivered correctly as placed

• Opened or used medications

• Products returned due to personal preference

• Delays caused by courier services beyond our control

• Incorrect address provided by the customer

Replacement Policy

When applicable, we may offer a replacement instead of a refund at no additional cost. Replacement eligibility will be evaluated on a case-by-case basis.

Refund Processing Time

If your refund is approved:

• Refunds will be issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

Shipping fees are non-refundable, unless the error was on our part.

Returned Items

For safety and regulatory reasons, we do not accept physical returns of medications. Please do not send products back unless explicitly instructed by our support team.

Order Modifications

Order changes (such as address updates) may be possible before shipping only. Once the order has been dispatched, no modifications can be made.

Chargebacks & Disputes

We encourage customers to contact Uspills.store support first before filing a chargeback. Unauthorized chargebacks may result in account suspension.

Contact Us

If you have questions regarding refunds, cancellations, or order issues, please contact us:

Email: Justinmedicare.official@gmail.com
Phone: +1 518-917-6602

Thank you for choosing Uspills.store. We appreciate your trust and are committed to delivering a safe, transparent, and reliable online pharmacy experience.